Shipping policy
📦 Shipping Policy
Order Processing Time
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Orders are processed within 1–3 business days (Monday to Friday).
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has shipped.
Order Tracking
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Once shipped, you will receive a tracking number via email or SMS.
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Please allow 24–48 hours for tracking information to update.
Shipping Delays
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We are not responsible for delays caused by weather, customs, or carrier-related issues.
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If your package is delayed or lost, contact us at support@shoppause.com.
Wrong Address Disclaimer
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Customers are responsible for providing the correct shipping address.
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If a package is returned due to an incorrect address, additional shipping charges may apply.
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