Shipping policy

📦 Shipping Policy

Order Processing Time

  • Orders are processed within 1–3 business days (Monday to Friday).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

    Order Tracking

    • Once shipped, you will receive a tracking number via email or SMS.

    • Please allow 24–48 hours for tracking information to update.

    Shipping Delays

    • We are not responsible for delays caused by weather, customs, or carrier-related issues.

    • If your package is delayed or lost, contact us at support@shoppause.com.

    Wrong Address Disclaimer

    • Customers are responsible for providing the correct shipping address.

    • If a package is returned due to an incorrect address, additional shipping charges may apply.